Privacy Notice

Last updated: February 2026

COMPREHENSIVE PRIVACY NOTICE

TOURS RED GLOBAL S.A.S. DE C.V.

Last updated: February 2026

In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations (hereinafter, the "Law"), TOURS RED GLOBAL S.A.S. DE C.V. (hereinafter, "ToursRed"), with Tax ID TRG250711JWA, informs data subjects of the following:

1. Identity and address of the data controller

ToursRed is responsible for the processing of your personal data.

2. Personal data collected

ToursRed may collect the following categories of data:

  • Full name
  • Email address
  • Phone number
  • Information provided in contact or quote forms
  • Data related to travel requests
  • Tax data (when necessary for billing)
  • Basic technical information (IP address, browser, approximate location)

ToursRed does not systematically collect sensitive personal data. If such information is required for the proper provision of a service, express consent will be requested.

3. Purposes of data processing

Primary purposes:

  • Respond to information, quote or contact requests
  • Manage relationships with users, agencies and suppliers
  • Channel requests with third-party tourism service providers
  • Follow up on requested services
  • Comply with legal, tax and administrative obligations

Secondary purposes:

  • Sending commercial communications
  • Information about promotions, news and content related to ToursRed
  • Development of basic commercial profiles

The Data Subject may object to processing for secondary purposes by sending an email to contacto@toursred.com.

4. Legal basis for processing

The processing of personal data is based on:

  • The consent of the Data Subject
  • The execution of a contractual or pre-contractual relationship
  • Compliance with legal obligations
  • ToursRed's legitimate interest for commercial purposes and service improvement

5. Data transfers

ToursRed may transfer personal data only when necessary to:

  • Channel requests with tourism providers
  • Comply with legal obligations

Additionally, ToursRed may use technology providers (hosting, email, analytics) who act as data processors.

ToursRed does not sell personal data.

6. Data retention

Personal data will be retained for the time necessary to fulfill the described purposes and subsequently for the periods required by applicable legislation, including tax provisions.

7. ARCO rights and consent revocation

The Data Subject may exercise at any time their rights of Access, Rectification, Cancellation or Opposition, as well as revoke their consent, by sending a request to:

Email: contacto@toursred.com

The request must contain:

  • Name of the Data Subject
  • Means to receive response
  • Official identification
  • Clear description of the right to be exercised

ToursRed will respond within a maximum period of twenty (20) business days, in accordance with the Law.

8. Options to limit use or disclosure

The Data Subject may request to stop receiving commercial communications by writing to contacto@toursred.com.

9. Use of cookies and similar technologies

ToursRed uses cookies in accordance with its Cookie Policy published on the website.

10. Security measures

ToursRed implements reasonable administrative, technical and physical measures to protect personal data against damage, loss, alteration, destruction or unauthorized access.

However, no system is completely infallible.

11. Minors

The site is not directed at minors. ToursRed does not intentionally collect personal data from minors.

12. Changes to the privacy notice

ToursRed reserves the right to modify this Privacy Notice at any time.

Modifications will be available on the website.

13. Consent

By providing personal data through the website, the Data Subject declares having read and accepted this Privacy Notice.